About us
More than just food.
At Canefelis, we believe that quality nutrition is the foundation of a long and happy life for every pet. That is why we develop recipes with a high meat content, carefully selected ingredients, and no unnecessary additives.
Our mission is simple: to offer premium food for dogs and cats that combines natural ingredients, modern production standards, and a love of animals.
Our mission
We want to give pet owners the confidence that every meal they serve contains exactly what it says on the label. No compromises when it comes to quality.
We are here for you and your pet.
That is why we are always available to help you choose the right recipe, answer questions about the ingredients, and share practical tips for everyday life with your dog or cat.
Fast delivery straight to your door.
We know how important it is for your pet's favourite meal to arrive on time. That is why we process every order quickly and carefully, so your dog or cat always has their favourite Canefelis food when they need it.
No complications, no long waits — just quality food, delivered straight to your address.
Frequently asked questions
Mix Canefelis with the current food gradually over 7-10 days. Increase the proportion step by step so your pet can become familiar with the taste and texture.
Use the feeding recommendation on the packaging as your starting point. The suitable amount depends on factors such as your pet's weight, age and activity. Fresh drinking water should always be available.
Keep unopened packs in a cool, dry place. Reseal opened packs carefully and follow the storage information printed on the relevant packaging.
Processing usually takes 2-3 working days. Standard delivery to Germany and Austria then normally takes about 5-7 working days. More information is available on the Shipping and Delivery page.
The applicable deadlines and steps are explained in our Right of Withdrawal. Contact us before returning goods if you need assistance.
Use the contact page, email info@canefelis.com or call +43 660 7672305.
